Privacy Policy

This Privacy Policy explains how BLACKSPACE MEDIA LTD (“Blackspace Media”, “we”, “us”), RC [registration no. on file], of 6 Hakeem Habeeb Close, Randle Avenue, Surulere, Lagos, Nigeria, collects, uses and protects your personal information when you use our store. We handle personal data in line with the Nigeria Data Protection Regulation (NDPR).

Information we collect

• Account & order data: name, email address, phone number and delivery/billing address.
• Transaction data: items purchased, order totals and payment status (card details are handled by our payment processor, not stored by us).
• Technical data: device, browser and usage information collected via cookies and similar technologies.

How we use your information

• To process and deliver your orders and provide access to digital products.
• To provide customer support and respond to your enquiries.
• To send order updates and, where you have opted in, newsletters and offers.
• To improve our products, services and website security.

Sharing your information

We do not sell your personal data. We share it only with service providers who help us operate — for example our payment processor (TransactPay) and delivery partners — and only to the extent needed to provide the service, or where required by law.

Data security

We apply reasonable technical and organisational measures to protect your data. Payments are processed over encrypted connections by our licensed payment partner. No method of transmission over the internet is completely secure, but we work to protect your information.

Your rights under the NDPR

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal retention requirements.
• Object to or restrict certain processing, and withdraw consent for marketing at any time.

Cookies

We use cookies to keep your cart and preferences and to understand how the site is used. You can control cookies through your browser settings; disabling them may affect some features.

Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the latest revision.

Contact us

For any privacy request, contact finance@blackspaceng.com or WhatsApp +234 703 569 3174. This policy is governed by the laws of the Federal Republic of Nigeria.